QUIIL REUSABLE PACKAGING FAQ'S

1) How do I return my empty QUIL bag?

Returning your empty QUIL bag is easy! Pull out the prepaid return flap and ensure it’s visible, fold up the bag and drop it into the nearest Canada Post mailbox. Remember to Fill out THIS FORM with your QUIL bag number (found under the pre-paid return flap) to qualify for your return reward!

Need more info? Visit shopquil.com/pages/returns

2) How do I return my purchase if it came in a QUIL bag?

Your purchases need to be returned to our brand, directly. Please follow the return instructions we have provided. You can send your return back using your QUIL bag. Please note, when closing your QUIL bag:

  • Close the QUIL bag with velcro and some tape
  • Stick the return label on top of the tape, over the flap
  • Important! Make sure the prepaid QUIL return label is not visible when returning the purchase as this will cause a delay in your return

3) Do I get a discount for returning my QUIL bag? 

Yes! Here’s how: 

  1. Fill out THIS FORM with your QUIL bag number (found under the pre-paid return flap)
  2. QUIL will e-mail you a unique discount code to redeem at any of the brands in the QUIL network!

4) How is a QUIL bag better for the environment?

Using a QUIL bag is the best option for the environment since it is virtually zero-waste and reduces the carbon footprint of packaging:

  • Reduces up to ~96% of packaging waste (can be reused 20x)
  • Saves ~60% of the CO2 after just 5x reuses, 80% after 20x

After just 1x reuse, a QUIL bag is already a better option for our planet.